Terms and Conditions

These Terms and Conditions govern access to and use of Cashless Cafeteria, a CATHOLICORE LLC product, including the school administration portal, cafeteria point-of-sale tools, household wallets, family portal, lunch cards, payments, notifications, reports, imports, and related services. In these Terms, “Cashless Cafeteria,” “CATHOLICORE LLC,” “we,” and “us” refer to CATHOLICORE LLC as the operator of the service.

CATHOLICORE LLC may be contacted at info@catholicore.com or by mail at 51 Orange St, Stamford, Connecticut, USA. A separate order form, subscription agreement, data privacy agreement, or school contract may also apply. If an authorized school agreement conflicts with these Terms, that agreement controls for that school to the extent of the conflict.

School administrators represent that they are authorized to act for their school or organization. Guardians and other adult household users must be authorized to access the household records connected to their account.

Students may use the service only through access authorized by their school or household. A student acknowledgment of these Terms or the Privacy Policy is not parental consent and does not give a student authority to enter a contract when the student cannot legally provide that authority. Schools and guardians must complete any notice, authorization, or consent required before enabling student access.

Users must provide accurate account information, protect their credentials, and promptly report suspected unauthorized access. Invitations are intended only for the named recipient and should not be forwarded or shared.

One user may have more than one authorized relationship, such as a staff member who is also a guardian. Access is determined by school membership, assigned permissions, household relationships, account status, and the active role or school context—not by an account title alone.

The service helps schools manage staff, roles, students, guardians, households, lunch cards, cafeteria catalogs, menus, service lines, purchases, wallet transactions, top-ups, notifications, notes, imports, and reports.

Schools are responsible for the accuracy of records they enter or import, their authority to provide and direct our processing of those records, household and guardian relationships, staff permissions, menu and pricing information, and timely deactivation of access that is no longer appropriate.

A household wallet may be shared by multiple linked students or staff members. A top-up or adjustment can be displayed or allocated across linked people for reporting, but the available household wallet balance remains the authoritative amount that can be spent unless the school has configured a different arrangement.

Pending payment amounts, projected balances, and pending cafeteria holds are not available funds. Users should review transaction history and contact the school if a household relationship, allocation, purchase, or balance appears incorrect.

Supported cards and bank accounts are collected through Stripe-hosted or Stripe.js payment interfaces. Cashless Cafeteria does not intentionally receive or store full card numbers, card security codes, full routing numbers, or full bank account numbers.

The top-up amount, any applicable processing or platform fee, payment method, and projected wallet result are shown before confirmation. Card funds are credited only after the payment succeeds. A school controls corrections to cafeteria purchases. A top-up refund must be requested through the school or Cashless Cafeteria and remains subject to settlement status, payment-provider rules, the applicable school agreement, and law.

A refund, reversal, dispute, ACH return, or chargeback may remove previously credited funds and reduce the household wallet. If those funds have already been spent, the school may correct the wallet or request repayment. A fee is refundable only when the checkout disclosure, school agreement, provider rule, or applicable law says it is refundable.

By confirming an ACH top-up, the account holder authorizes the debit described in the Stripe mandate and checkout disclosure, including the displayed amount and any disclosed fee. The Stripe mandate and the user’s bank terms also apply.

ACH top-ups are not instant and may take up to four business days. An ACH top-up appears in transaction history with a processing status while settlement is pending, but it is not added to the wallet and cannot be spent until the bank payment succeeds.

When an ACH top-up succeeds, the wallet is credited and eligible household recipients receive a completion email. If it fails or is canceled, the wallet is not credited and eligible recipients receive the corresponding failure or cancellation email. A separate processing email is not sent.

Users should report an unauthorized, duplicated, incorrect, or missing electronic payment as soon as possible through the school or at info@catholicore.com. Include the account holder’s name, school, transaction date, amount, and a description of the issue, but do not email bank credentials. We will preserve relevant records and coordinate with the school, Stripe, and the user’s bank. Nothing in these Terms limits nonwaivable rights or replaces notices and error-resolution procedures supplied by Stripe or the user’s financial institution.

Cafeteria purchases are recorded against the selected buyer and household when an order is completed or an authorized serving-line workflow is finalized. Open lines, pending orders, and temporary holds may affect the balance displayed before final posting.

Cashiers and authorized staff should verify the buyer, items, quantities, prices, and available balance before completing a purchase. Reports depend on accurate school-managed data and completed transactions and should be reconciled with the school’s accounting procedures.

Lunch cards, barcode identifiers, student identifiers, and profile photos may help cafeteria staff select the correct account. Users may not share, copy, alter, or misuse an identifier to access another person’s account.

The service assists with account identification but does not replace reasonable verification by authorized school staff.

The service may send invitations, verification and recovery messages, security notices, purchase notices, low-balance notices, and terminal top-up results according to account relationships, notification preferences, and school configuration.

Delivery is not guaranteed and may be affected by recipient settings, email providers, network conditions, or incorrect contact information. Important balance or payment information should also be confirmed in transaction history.

The standard school plan is currently USD 2,499 per school per year and includes up to 500 students. The price, included usage, billing interval, taxes, and any promotion displayed in Stripe Checkout are authoritative for that purchase. If checkout shows an unexpected term or amount, do not complete payment and contact us.

The subscription automatically renews for another annual term on the displayed renewal date until it is canceled. An authorized school representative can cancel through the Stripe billing portal when available or by contacting info@catholicore.com before the renewal date. Unless the checkout disclosure or school agreement states otherwise, cancellation stops the next renewal and access continues through the already-paid term.

Except where required by law, stated during checkout, or provided in a school agreement, annual subscription charges are nonrefundable and are not prorated after activation or renewal. We will correct confirmed duplicate or incorrect charges. Promotions apply only for the duration shown, and applicable taxes may be added. Protected school tools may be limited when a subscription is inactive, unpaid, terminated, or subject to a payment issue.

Users may not access data outside their authorization, bypass permissions, impersonate another person, misuse payment or lunch-card tools, submit malicious content, interfere with service operation, probe security controls without written authorization, or use the service unlawfully.

Automated imports and uploads must contain only records the school is authorized to provide and must follow the supported format and size limits.

As between the school and Cashless Cafeteria, the school retains its rights in school-provided records and content. Cashless Cafeteria and its licensors retain their rights in the service, software, designs, documentation, and related technology.

Users grant the limited rights needed to host, process, display, transmit, and protect submitted content solely to provide and support the service and as otherwise permitted by the applicable school agreement and Privacy Policy.

The service relies on Stripe, Supabase, Vercel, Resend, Upstash, and Sentry for payment processing, database and authentication services, storage, hosting, email delivery, analytics and performance measurements, error monitoring, caching, and rate limiting. Those services may have their own legally required terms and privacy notices.

Payment-provider terms govern secure collection and processing of card and bank credentials and connected-account verification. Cashless Cafeteria remains responsible for the commitments it makes in these Terms and the Privacy Policy.

We work to provide a reliable service, but maintenance, internet connectivity, school systems, payment networks, email delivery, third-party providers, and events outside reasonable control may cause delays or interruptions.

Schools should maintain reasonable continuity procedures for cafeteria service, balance verification, and transaction reconciliation when online tools are unavailable.

Access may be suspended or terminated for material misuse, security risk, legal requirements, nonpayment, or termination of the applicable school relationship. Schools may also deactivate individual users, cards, students, guardians, households, or staff records within their authority.

Data export, return, deletion, anonymization, and continued retention after termination are handled according to the school agreement, Privacy Policy, payment and accounting requirements, legal holds, and applicable law.

We will provide the service with reasonable care and skill. Except for an express school agreement and rights that cannot lawfully be excluded, the service is provided on an “as available” basis without implied warranties of uninterrupted availability, merchantability, fitness for a particular purpose, or noninfringement.

We do not promise that every report, notification, menu record, household relationship, or school-provided data field will be error-free. The service is an operational tool and is not legal, accounting, nutritional, banking, or professional advice.

To the maximum extent permitted by law, neither CATHOLICORE LLC nor the school is liable under these Terms for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, or data, when those losses were not the direct and reasonably foreseeable result of a breach.

Except for excluded claims, CATHOLICORE LLC’s aggregate liability arising from these Terms will not exceed the amount paid to CATHOLICORE LLC for the affected school during the twelve months before the event giving rise to the claim. This limitation does not apply to payment funds CATHOLICORE LLC is obligated to remit, fraud, willful misconduct, gross negligence, infringement obligations expressly assumed in a school agreement, violations of confidentiality or data-protection duties, or liability that cannot legally be limited.

To the extent permitted by law, a school will defend and indemnify CATHOLICORE LLC against a third-party claim caused by the school’s unauthorized provision of records, unlawful instructions, material breach of these Terms, or misuse of the service by users the school controls. This obligation is reduced to the extent CATHOLICORE LLC caused the claim.

No guardian, student, or individual household user assumes an indemnity obligation under these Terms merely by using school-authorized access. Any different or mutual indemnity commitment must be stated in an authorized school agreement.

Neither CATHOLICORE LLC nor a school is responsible for delay or failure caused by events beyond reasonable control, including natural disasters, widespread network or utility failures, labor disruptions, governmental actions, civil emergencies, or failures of payment and infrastructure providers, provided the affected party uses reasonable efforts to reduce the impact and resume performance.

Unless an authorized school agreement requires different law, these Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law rules. Any court proceeding concerning these Terms must be brought in a state court located in Fairfield County, Connecticut, or the federal court with jurisdiction over Stamford, Connecticut. Nonwaivable consumer rights and school-specific public-law requirements continue to apply.

Before filing a claim, the parties should send a written description of the issue and requested resolution and allow thirty days for a good-faith response, unless urgent relief or law requires earlier action. Formal notices to CATHOLICORE LLC may be sent to info@catholicore.com and 51 Orange St, Stamford, Connecticut, USA. Notices to a school or user may be sent to the most recent authorized account or contract contact.

We may update these Terms when the service, payment flows, security practices, contracts, or legal requirements change. The version, effective date, and last-updated date identify the document presented to the user. We will provide reasonable notice of material changes and request renewed acceptance when the nature of the change or applicable law requires it.

Questions may be sent to info@catholicore.com or CATHOLICORE LLC, 51 Orange St, Stamford, Connecticut, USA. Questions about a specific student, household relationship, cafeteria purchase, or school-managed record should normally be directed to the school first.