Terms and Conditions

These Terms and Conditions describe the rules for using Cashless Cafeteria, a school cafeteria point-of-sale, household wallet, reporting, and family portal platform.

By accessing or using the platform, you agree to use it only for authorized school cafeteria, payment, account management, reporting, and related administrative purposes.

Cashless Cafeteria is intended for schools, authorized staff, guardians, students, and household-linked users. Schools control who may access staff tools and which permissions each staff user receives.

Users are responsible for keeping login credentials secure and for promptly reporting suspected unauthorized access.

The platform helps schools manage households, students, guardians, staff, lunch cards, cafeteria menus, items, service lines, purchases, wallet transactions, top-ups, notifications, and reports.

Schools are responsible for entering accurate records, maintaining appropriate household relationships, and reviewing account activity for accuracy.

Household wallets may be funded through supported online payment methods, school-managed top-ups, or permitted adjustments. Cafeteria purchases are posted to the relevant household wallet when orders are completed or serving lines are closed.

Payment processing may be handled by third-party providers such as Stripe. Payment availability, processing times, fees, refunds, and chargebacks may depend on those providers and the school configuration.

Lunch cards and barcode identifiers are used to help cafeteria staff identify the correct student or staff account quickly. Users should not share or misuse lunch cards or identifiers.

Cashiers should verify the displayed buyer information before completing purchases.

The platform may send account, wallet, purchase, low-balance, top-up, invitation, and administrative notifications based on user preferences and school settings.

Notifications are intended to be delivered only to users linked to the relevant school, household, student, staff member, or guardian record.

Users may not attempt to access data that does not belong to them, interfere with the service, bypass permissions, misuse payment tools, upload harmful content, or use the platform for unlawful purposes.

Schools should promptly deactivate users, lunch cards, households, students, staff, or guardians that should no longer have access.

Cashless Cafeteria provides operational reports and audit history to help schools review purchases, payments, balances, line activity, and administrative changes.

Reports depend on the accuracy of entered data and completed transactions. Schools should review reports and reconcile them with their own accounting procedures.

We work to keep the platform reliable, but service availability may be affected by maintenance, connectivity, third-party providers, or events outside our control.

Schools should maintain appropriate backup procedures for cafeteria operations.

We may update these Terms as the product, procedures, or legal requirements change. The updated date on this page will reflect the latest version.

Questions about these Terms may be directed to the Cashless Cafeteria team through the contact or demo request options on the website.